Gym Management System

Most gyms can be fully set up and running within 24-48 hours. Our setup process includes data migration from your existing system, staff training, and customization of features to match your gym's specific needs. We provide dedicated onboarding support to ensure a smooth transition.

Yes! We support data migration from most popular gym management systems including MindBody, Zen Planner, Glofox, and others. Our team handles the entire migration process, ensuring all member profiles, payment history, and membership details are transferred accurately without any data loss.

We support all major payment methods including credit/debit cards (Visa, MasterCard, American Express), ACH bank transfers, PayPal, Apple Pay, and Google Pay. Our system handles recurring billing automatically, sends payment reminders, and manages failed payment recovery to minimize revenue loss.

Yes! The mobile app is included with all plans at no additional cost. Your members can use it to check-in with QR codes, book classes, track workouts, communicate with trainers, view their membership details, and make payments. The app is available for both iOS and Android devices.

Absolutely! Our Professional and Enterprise plans support multi-location management. You can view consolidated reports across all locations, manage staff permissions by location, handle inter-location member transfers, and maintain centralized billing while keeping location-specific operations separate.

We take security extremely seriously. Our system uses bank-level 256-bit SSL encryption, is PCI DSS compliant for payment processing, and includes features like two-factor authentication, regular security audits, automated backups, and role-based access controls. All payment information is tokenized and never stored on our servers.

Our analytics dashboard includes real-time metrics on membership growth, revenue tracking, class attendance, equipment usage, member retention rates, peak hours analysis, and financial reports. You can generate custom reports, set up automated email reports, and export data to Excel or PDF for further analysis.

Yes! We provide comprehensive training including live onboarding sessions, video tutorials, written guides, and ongoing support. Our Professional and Enterprise plans include dedicated training sessions for your staff. We also offer a knowledge base with step-by-step instructions and best practices for gym management.

Yes, you can cancel your subscription at any time with 30 days notice. We don't lock you into long-term contracts. If you cancel, you'll retain access to your data and can export all information. We also offer data retention for 90 days after cancellation in case you decide to return.

We offer multiple support channels including email support (response within 24 hours), live chat during business hours, phone support for Professional and Enterprise plans, and an extensive knowledge base. Our Enterprise customers get dedicated account managers and priority support with 4-hour response times.